Orders & Shipping
Shipping options, delivery times, order tracking, and managing your order.
Shipping Options, Costs & Delivery Times
We offer two shipping options on all domestic orders. We do not currently ship internationally. Free Standard Shipping: All orders ship free with standard shipping to the contiguous 48 states. Delivery typically takes 3–5 business days after your or
When Will My Order Ship?
Orders are processed and shipped Monday through Friday. Same-day shipping: Orders placed before 1:00 PM CST on a business day ship the same day. Next business day shipping: Orders placed after 1:00 PM CST, on weekends, or on holidays ship the next bu
Can I Change or Cancel My Order?
We begin processing orders quickly so they ship on time. Once an order has been processed, it cannot be changed or cancelled. If you need to make a change, please contact us at [email protected] as soon as possible. We will do our best to help if
My Order Arrived Damaged or I Received the Wrong Product
We stand behind the accuracy and condition of every order we ship. If something isn't right, we'll make it right. Wrong item received: Contact us at [email protected] within 48 hours of delivery. Please include:. We'll ship the correct item to you
My Order Hasn't Arrived
First, check your tracking number. Your shipping confirmation email includes a tracking link. Use it to see the current status of your package. If tracking shows delivered but you haven't received it:. If tracking shows no movement for more than 5 bu