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How to Request a Return AuthorizationUpdated a month ago

Before returning any product, you need a Return Authorization (RA) number. This is a quick process — here's how:

Step 1: Email us at [email protected] with the subject line: Return Request — [Your Order Number]

Step 2: In your email, include:

  • Your order number
  • Which product(s) you're returning
  • The reason for your return (this helps us improve)

Step 3: We'll reply within 1–2 business days with your RA number and return instructions.

Important: Returns received without an RA number may experience delays in processing.

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