How to Request a Return AuthorizationUpdated a month ago
Before returning any product, you need a Return Authorization (RA) number. This is a quick process — here's how:
Step 1: Email us at [email protected] with the subject line: Return Request — [Your Order Number]
Step 2: In your email, include:
- Your order number
- Which product(s) you're returning
- The reason for your return (this helps us improve)
Step 3: We'll reply within 1–2 business days with your RA number and return instructions.
Important: Returns received without an RA number may experience delays in processing.